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Shipping & Returns

Shipping Info

Expected Delivery Time:

After your payment terms have been confirmed, by our credit department, the items you ordered are processed and reserved for your order. Orders generally take 1-2 business days to process depending on the styles being ordered.

When all the items on your order are processed, your order will be filled and shipped. Because of our huge volume and ease of handling with UPS, FedEx, EMS ,TNT,USPS and DHL we generally utilize the these network.

Delivery will normally take 4 - 7 business days for Express. For most orders, delivery will be made to the actual address given. Please note that if you do not provide complete and accurate billing information, your order will be delayed until our shipping department receives the required information.

Product Availability:

On most items we will ship your product within 3 business days after the payment clear. On product not in stock, average delivery time is about 2 to 4 weeks. If we foresee a delay in shipping or possible backorder, we will contact you by phone or e-mail to make you aware of any delays on your order. 2079Realms, will do everything it can to make your shopping experience a pleasurable one.

Shipping:

2079Realms uses EMS, USPS. DHL, FedEX,TNT,UPS and or Common Carriers to ship your products. On some heavy items we will contact you by phone or e-mail with detailed shipping quote to your area.

Return & Exchange 

Merchandise Damaged In Delivery: 

For your protection, do not sign for merchandise until you have inspected your product for damage. If the damaged merchandise is received, keep the original carton the product arrived in and take the following steps: Shipper- UPS, FedEx, DHL, EMS, TNT,USPS contact quickly your local shipping company office for a damage inspection report. Request that Shipper. return the merchandise to the return address on the package or carton. Do not return the product or merchandise yourself as this may slow down or delay your credit or reorder. Shipper. will issue you a Damage Call Tag Number. After receiving this call tag number contact 2079Realms and we will ask for the Damage Call Tag Number and issue you a Return Authorization Number.

Shipper-Common Carrier, Trucking Company, Etc.., If a Trucking Company or Common Carrier delivers damaged merchandise to you at the address you requested, have the driver write down the nature of the damage on the Bill of Lading. Be sure both the driver and you sign this Bill of Lading. If damage to the merchandise is severe you may refuse the delivery. Be sure that the driver has noted the damage in detail, both of you have signed, and get your customer copy of receipt or Bill of Lading. Contact 2079Realms for additional instructions.

2079Realms is not responsible for all Not-inspected damage items at time of delivery.

Defective Merchandise: 

Defective merchandise can be returned to 2079Realms within 7 days of receipt of receiving the merchandise at the address you specified to us when the order was placed. Certain merchandise may require manufactures service first before the return is allowed in order to correct the problem. To return your product or merchandise call us right away. 

Website:http://www.2079realms.com/

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